After the Love is Gone

Over the weekend, I embarked on a mission to send the T3 dryer, et al, back to QVC. It was a bit trying, as I had not had to return anything prior to that, so I didn't know the procedure. Lisa Robertson and all her host chums always remind viewers they can return anything and she makes it all sound very simple.

So, Saturday afternoon, after re-packing the box and all the padding crap, I made it to the post office. I was all ready to weigh the box and get the show on the road, when I realized that I hadn't included the little form that explains why you are returning the item. It lists the sender's/receiver's address and other pertinent information, so I was worried that not including it would impact my refund.

Panicked, I called customer service. They kindly recommended that I include the form and helpfully asked if I wanted them to email me a prepaid UPS label that you can print and affix to the package. Hell yes, I do! Excited, I dashed home to check my email and print the label.

However, the customer service chap did not tell me that the prepaid label is prepaid by me! Curses. (It was $5.95, which isn't the end of the world, but, as you know, I like to return things, so it could really add up for me.)

The next hurdle was figuring out where the drop the package off to be picked up by UPS. I couldn't visualize anywhere handy, so I asked the mail guy at work and he suggested the UPS store by Oaktree Cinemas. I whipped in there after work, dropped off said package and zoomed home.

This experience, though not insurmountable in the end, has soured me on future purchases form QVC. I haven't even been watching them shill make-up as much lately, and the make-up shows were always my favorite. It's clear that the love affair is over.

"So, uh, I'm sorry QVC, but I think we should spend some time apart, and, you know, maybe see other people, shop other places. It's not you, it's me. I just can't pay return shipping fees and that's my problem, not yours. Yeah, you're swell, really. I'm sure you'll find the one before you know it. And, um, we can still be friends..." (Sounds of rustling pages, as I flip through the latest Sephora catalog.)